Should you wish to return purchased goods back to us, we will be happy to refund or exchange them provided they are totally unused and in a fully resalable condition within 28 days of purchase. If the product returned is not in a fully resalable condition or if the packaging is damaged, we reserve the right to refuse the refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights. Any costs for re-delivery of the goods will be payable in advance by the customer. If the goods have been removed from their original packaging and/or assembled, your right to cancel may be forfeited.